Christmas Delivery Information and Opening Times

We would like to take this opportunity to thank all our customers for their business during the past year and wish everyone
a very Merry Christmas and a Happy New Year. 

 

Christmas Delivery Information and Latest Order Dates 2018.

Christmas Delivery* - Items sent by DPD Courier - UK Delivery*:

Wedesday 19th December - The safe cut off point for orders being placed to be sent by by DPD Courier Next Day within mainland UK is by Wednesday 19th December.
Orders will be processed and shipped on Thursday 20th December and should then arrive in time for Christmas, either on Friday 21st or Monday 24th December.

Orders placed on Thursday 20th and Friday 21st will be processed and should arrive before Christmas if shipped by Friday 21st December, but we cannot guarantee this. DPD will deliver up until Monday 24th December, and then operate a normal service between Christmas and the New Year on 27th, 28th, and 31st December.

International Orders - Please order in advance and allow plenty of time.
Courier delivery takes between 2 - 7 days depending upon your location.
International Standard delivery for small parcels (Royal Mail Airmail) can take up to 20 days leading up to Christmas due to the extra volume of mail. Latest posting dates range from 4th December to 18th December depending upon your location. If you are unsure please contact us to check.

Please contact us if you want to check if an item is in stock and available as stock levels vary constantly, especially at busy times. Items ordered at the last minute cannot be guaranteed to be delivered in time for Christmas and orders placed after the stated times may not be processed in time for delivery before Christmas. We would advise ordering items required for Christmas delivery in plenty of time, and not to leave ordering until the last minute. 

 

Christmas 2018 - New Year 2019.

We will be open as usual until lunchtime on Monday 24th December. 

We will be closed during Christmas and the New Year from lunchtime on Monday 24th December through to Wednesday 2nd January 2018, when we reopen at 8:30am and our telephone lines will be back on from 9am

Orders placed online between 24th December and 2nd January 2019:

All online orders received during this time will be dealt with as soon as possible during the week from Wednesday 2nd January 2019 when we re-open and dispatched throughout the first week of January. Please allow an additional day or so to receive your order to allow orders to be packed and shipped, thank you. You will receive email and/or text tracking updates when items are dispatched by courier.

Email: We are sorry but there will be no email service during the Christmas and New Year period. We will be unable to respond to any emails sent to us during this time.

Our online shop will automatically send out confirmation emails to customers who place orders during the Christmas and New Year period, but we will not be able to deal with any specific queries relating to online orders during this time.

Please send any email enquiries to us from Wednesday 2nd January 2019, when we will re-open our email service but please allow us time to reply.